Confirm unpaid days
Check each person's unpaid days for the month, confirm them and close the month before the payroll run.
- For:HR administrator, Finance administrator and Owner
- Takes:10 minutes a month
- On:phone or computer
Before you start
- Leave and attendance correction requests for the month are decided.
- Days with a missing clock-in are fixed or marked by HR. They do not become unpaid days by themselves, but a live run cannot be approved while one is open.
Check and confirm the days
- Open the menu and press Payroll, then Manage payroll runs. On Payroll runs, press Unpaid days.
- The page Unpaid days for November 2026 opens on this month. Press the month buttons under the heading to change month.
- Look through each person. Under Unpaid days, each day says where it comes from: Approved leave, HR marked absent or HR marked half day.
- Press Confirm unpaid days for 2 people at the top. The number is how many people still need confirming. You can also press Confirm on one person.
Nobody has confirmed this month yet. Look through the people below, then confirm everyone in one step. You can still add a day or stop one counting afterwards; that person is then asked to be confirmed again.
Confirm unpaid days for 2 people2 to confirm, 0 changed since confirmation, 0 confirmed
29 payable days
AF-014 · Paid from 01/11/2026 to 30/11/2026Unpaid days
Tip
Unpaid days come only from approved unpaid leave (loss of pay), from days HR marked as absent or half day, and from days added by hand on this page (they show as Added by payroll). Payroll uses only the days you confirm.
Add a day, or stop one counting
- To add a day, press Add an unpaid day on the person. Choose the Date and How much of the day (Full day or Half day), write Why and press Add unpaid day.
- To stop a day counting, press Don't count this day beside it, write Why should this day not count? and press Don't count this day. The record stays.
- The person now shows Changed since you confirmed or Not confirmed yet. Confirm them again.
Watch out
Under Days with unclear attendance: Reviewed through yesterday. Missing punches do not add unpaid days automatically. Resolve the missing clock-in before approving a live run. Mark present with a reason if the day should be paid. Press Review correction beside the day when there is one. The HR administrator and the Owner also see Resolve attendance, to mark the day; the Finance administrator does not, so ask one of them.
Close the month
- When everyone is confirmed, the card at the top says Close the unpaid days for November 2026.
- Press Close unpaid days for November 2026. You see Closed. Payroll can now use these unpaid days.
- Next, prepare and calculate the run. See Run payroll.
Everyone is confirmed. Closing tells payroll these days are final, so the run can be submitted. You can reopen the month, with a reason, until payroll is locked.
Close unpaid days for November 20260 to confirm, 0 changed since confirmation, 2 confirmed
Tip
To change a day after closing: while the card says Unpaid days for November 2026 are closed, open Reopen to change a day on it, write Why are you reopening? and press Reopen unpaid days. The card shows this only when the month is closed and everyone is confirmed, and only until payroll for the month is locked. After that, a change is listed under Changes after the month was locked and settled next month: Will be paid back next month or Will be recovered next month.
If something goes wrong
| What you see | What to do |
|---|---|
| Unpaid days changed after you opened this page. Open it again, look at the new days, then confirm. | Reload the page, check the people marked as changed, then confirm again. |
| Some people are not confirmed yet. Confirm them, then close the month. | Confirm the people still marked Not confirmed yet or Changed since you confirmed, then close the month. |
| Choose a date between this person's joining and last working dates within the payroll month. | Pick a date between the person's joining date and last working date, inside this month. |
| A manual unpaid day already exists for this person on that date. Review it before adding another. | That day is already added for this person. Check the day in their list instead of adding it again. |
| Write at least 8 characters so the next person understands why. | Write a reason of at least 8 characters, then press the button again. |
| The unpaid-day inputs are already closed. Reopen them with a reason to make a change. | Reopen the month with Reopen to change a day first. |
| This month's payroll is locked. A change now is settled next month instead. | The run for this month is approved and locked. The change is settled next month. |
| Someone who prepares payroll closes the month. Ask them to open this page. | Ask the Finance administrator, the HR administrator or the Owner to close it. |