Fix a missed clock-in or clock-out

Send a correction with the real time. Your manager or HR decides.

Before you start

Press More, then Attendance corrections. Or, on your attendance, press Fix this day beside the day: the form opens on that day with the times already recorded (where to find your attendance).
In Day to correct, enter the day, for example 05/11/2026.
Enter only the time that is wrong or missing, in Proposed clock in or Proposed clock out. For example 9:30 AM or 21:30.
Left after midnight? Tick Next day under that time.
In Reason (at least 12 characters), say what happened.
Press Send correction.

9:28

HomeMoreAP

Attendance

Attendance corrections

Ask for a clock-in or clock-out time to be corrected. The original clock-in and clock-out stay on record.

Attendance

Ask for a correction

Enter only the time that needs correcting. Your manager or HR will decide.

Day to correct

05/11/2026

Proposed clock in

For example 9:30 AM or 21:30

Next day

Proposed clock out

6:10 PM

For example 9:30 AM or 21:30

Next day

Reason (at least 12 characters)

Forgot to clock out. I left the office at 6:10 PM.

Enter a clock-in time, a clock-out time, or both.

Send correction

The numbers match the steps.

You see Correction sent. Your manager or HR will decide. Your original clock-in and clock-out stay on record. The request is under Your correction requests as Waiting for approval.
When it is decided, Attendance corrections shows the decision, and Home tells you Your attendance fix was approved or Your attendance fix was not approved.

Your original clock-in and clock-out stay on record. Once a correction is approved, the day shows Corrected in your attendance.

You can send one correction for a day at a time. Wait for the decision before you send another for the same day.

What you see	What to do
You didn't clock out on Thu 5 Nov. Send a correction or ask HR.	Home shows this when a day was left open. Send a correction with the time you really left.
Enter a clock-in or clock-out time.	Fill in Proposed clock in, Proposed clock out, or both.
The clock-out time must be after the clock-in time.	Check both times. If you left after midnight, tick Next day under Proposed clock out.
The time must fall on that day. If it is after midnight, tick Next day.	Tick Next day for a time after midnight.
Enter a time such as 9:30 AM or 21:30.	Type the time with AM or PM, for example 6:10 PM, or as 18:10.
A correction for this day is already waiting for a decision.	Wait for the decision on the first one. Ask your manager if it is urgent.
That date is too old to correct here. Ask HR.	The day is more than 90 days ago, before you joined, or in the future. Ask HR to fix it.
Times cannot be entered for this day in this organisation's time zone. Ask HR to enter the correction.	Ask HR to enter the correction for you.
Your employee record is not active, so you cannot ask for a correction. Ask HR.	Ask HR to check your employee record.

Did this help?